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FAQ

Here are answers to some of the frequently asked questions that we receive here at Studio F/X.

     

  1. We only ship within Canada.
  2. We use Canada Post expedited which is 2 to 7 days dependent upon your distance from the Vancouver area.
  3. Pros-aide and Liquid Latex products are climate sensitive to freezing temperatures and must be shipped 'air' at certain times of year. You will be asked to upgrade your shipping if you order these products, or items containing these products during November through to April. 
  4. All sales are final
  5. If any damage occurs please let us know. You can take a picture and send it to  info@studiofx.ca
  6. We do have a retail store in Vancouver B.C.
  7. We do offer an in-store pick-up!